An all-inclusive solution that empowers Attraction businesses to establish, maintain, and leverage memberships and seasonal cardholders – leading to a better and more frequent visitor experience.
Directly integrated into our Ticketing system, NP Member Management allows you to:
- Establish member clubs swiftly and efficiently
- Offer membership cards at the entrance, or online
- Offer both digital and physical membership cards
- Personalize members’ experience with exclusive discounts
- Enjoy uninterrupted income with auto-renewals
- Get to know your visitors with rich insights into their behavior
Effortless membership setup
From crafting basic seasonal passes to sophisticated loyalty programs with tiered benefits, the flexibility is in your hands. Ideal for attraction businesses, with NP Member Management you can set your own rules and create memberships that align perfectly with special exhibits, seasonal events, or visitor demographics.
When a member approaches, the staff can quickly access their membership details, understand their preferences, and make tailored recommendations, like suggesting a special tour that aligns with their interests.
“The transformation was astounding! Not only did we witness a dramatic improvement in how
operations were managed, but the feedback from our visitors was overwhelmingly positive.
NaviPartner ushered a new era of visitor experience at the MUNCH Museum.”
MUNCH Museum
Personalized cards
You can choose between preprinted cards for efficiency or print them on-demand for a personalized touch. Each card features a unique barcode, seamlessly connecting it to the member’s profile for easy identification during visits. Plus, we’ve added the option to link images to membership profiles, enhancing the personalized experience for each member.
Blend the physical and digital aspects of memberships
Offer memberships directly from your web store or native APP, making it easy for customers to purchase member cards for themselves or as thoughtful gifts. Members enjoy the flexibility to renew or modify their memberships online, in line with the options you’ve configured, ensuring a process that’s as smooth as it is user-friendly.
Upon joining, members receive their login credentials via email, unlocking exclusive discounts and a special selection of merchandise. Link these digital memberships to tangible benefits like ticket purchases, shop discounts, and cafe perks. This online access not only enhances the member experience but also fosters deeper loyalty and engagement.
A clear overview of all membership types
Elevate your Attraction’s member management to new heights with NP Member Management. This system simplifies the complexity of managing various member types, providing a clear overview of their counts and categories. Effortlessly administer different access levels, customize benefits, and manage validity and expiration dates, all while tailoring membership pricing to suit diverse visitor needs.
Get to know your visitors with member insights
Gain valuable information on member behaviors, access levels, and discounted purchases to take your member service to the next level. Use this data to pinpoint targeted offers, personalize experiences, and foster enduring member loyalty.
For added convenience and reduced churn, consider introducing a subscription service that enables membership auto-renewal. With data as your guide, you not only get to know your visitors but also craft precision-targeted campaigns that resonate with them, ensuring they keep coming back.
Retain your members and keep them loyal
Easily set up tailored reminder templates, so your members are always in the loop about their upcoming membership renewals. Whether you want reminders sent out months ahead, on the expiration day itself, or at specific intervals around the expiry date, the choice is yours.
You can either use our integrated mail-marketing tool or link it with your existing email marketing platform. This way, you maintain continuous engagement with your members, effortlessly encouraging renewals and sustained interest in your attraction.
Together with Heyloyalty, we have created a cutting-egde SMS and e-mail marketing automation, that increases the life-time value of each visitor.
Ready to create long-term relationships
with your visitors?
Join Attraction bussineses worldwide in simplifying membership management and
boosting visitor engagement with NP Member Management.
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